b'FROM THE PRESIDENTDennis SchmittRe-define/Re-designBy Dennis Schmitt, DLI PresidentT he past four months have been unbelievable. Economic Injury Disaster Loans (EIDL) as well as theCovid-19hasmadeallofusrethinkour new videos on training our production staff.ALL of usbusinesses,everyprocedure,businesshours, should be very thankful for the staff Mary has putroutes, and how we advertise - as well as staffing.The together, starting with Jon Meijer, Brian Johnson, Harrymost amazing thing that happened through all of this Kimmel,PeterBlake,RebeccaFerguson,Melissawere the conference calls.Drycleaners from all over Wagner, Blair McClary, and Elke Cary. reached out to help our industry.It really emphasizes the The Board and all the committees kept their noses togood in people at DLI.When situations get tough, people the grindstone by staying positive and moving forwardlook for a solution.No matter how small or large the withtheiragendasaswellasrunningtheirowncompany, everyone was offering input to help cope with businesses.this unforeseen dilemma. Customers will be impressed On July 22, 2020, my term as President will be overwith all the little things like painting, cleaning, repairs, and I want to extend my deepest sincere THANK YOUimprovingroutes,andfine-tuningthetrainingof to all the Board members for all their support andcustomer service that should enhance their visit to their selflessness in their thoughts and work for the DLIdrycleaner. association. I also extend my love to my wife, Patti, forYou are not alone. DLI was there helping all of us her support over our 42 years of marriage.working from home and at the office, using technologyto its fullest extent. As DLI hosted Zoom meetings Happy and Safe,across the country, people could hear and see how calmourstaffwasandhowwelltheyunderstoodthesituation.DLIkeptusallinformedwiththerule Dennischanges of the Paycheck Protection Program (PPP) andTHIRD QUARTER 2020 5'